IKEAGWUANI CHIKA C.

Led external communications and stakeholder engagement for a hospitality firm, ensuring brand alignment and regulatory compliance while reporting directly to the MD/CEO.

• Cultivated robust relationships with key external stakeholders, including government agencies, enhancing corporate reputation and facilitating smoother operational processes.
• Managed sub-contractor compliance with critical regulatory requirements, mitigating potential legal and operational risks for the company.
• Served as the primary corporate representative in high-stakes external affairs, effectively communicating brand values and strategic objectives directly to the MD/CEO.
• Developed and executed proactive crisis communication strategies, safeguarding brand integrity and public trust during challenging situations, reducing negative publicity by an estimated 25%.

Directed comprehensive administrative and human resources functions, overseeing talent management, policy development, and cultural initiatives to enhance organizational performance.

• Oversaw end-to-end HR operations, including recruitment, payroll, employee relations, and welfare, supporting a workforce of approximately 50+ employees.
• Spearheaded the review and implementation of new HR policies and procedures, leading to a significant improvement in staff performance and operational efficiency.
• Conducted regular organizational assessments, designing and implementing targeted HR interventions that fostered a cohesive work culture and improved employee engagement.
• Developed and managed cross-departmental training and upskilling programs, enhancing employee capabilities and contributing to professional development across the organization.

Drove sales and market penetration for insurance products, managing customer relationships and leading product awareness campaigns to expand market share.

• Achieved significant sales growth and expanded market penetration for diverse insurance products through strategic planning and execution.
• Cultivated and maintained strong customer relationships, resulting in increased client retention and fostering long-term business partnerships.
• Led impactful product awareness campaigns that enhanced brand visibility and educated target audiences on insurance benefits, contributing to sales pipeline growth.

Supported academic instruction and administrative duties within the Estate Management department, contributing to student learning and departmental efficiency.

• Provided direct academic instruction support in Estate Management, aiding students in practical application and theoretical understanding of course material.
• Engaged in departmental research initiatives, assisting with data collection and analysis to support academic publications and projects.
• Managed essential administrative support duties, ensuring efficient operation of academic programs and faculty resources within the department.

Conducted property valuation, negotiation, and documentation during an industrial training period, gaining foundational experience in real estate transactions.

• Conducted accurate property valuations and engaged in client negotiations, facilitating successful real estate transactions.
• Managed comprehensive property documentation processes, ensuring legal compliance and smooth transfer of ownership.
• Gained hands-on experience in real estate market analysis and client advisory services during industrial training.

Served as Vice President, providing leadership and support to corps members in Owo.

• Provided leadership and mentorship to members, fostering community engagement and support networks.
• Organized and coordinated various social and spiritual activities for over 100 corps members.

Managed financial records and supported road safety awareness initiatives.

• Managed financial records and resources for the club, ensuring transparency and accountability.
• Supported public awareness campaigns on road safety, contributing to community education efforts.

Delivered peer education on reproductive health, fostering awareness and positive health practices.

• Trained peers on critical reproductive health topics, reaching a wide audience with vital health information.
• Facilitated interactive sessions and discussions, promoting informed decision-making and healthy lifestyle choices.

An academic research project focusing on the implications of the Land Use Act on customary land tenure systems in Nnewi North.

An academic research project exploring the correlation between infrastructure development and property values in Aguata LGA.

Led the editorial team of the Press Club for the Department of Estate Management at Federal Polytechnic, Oko.

A community-focused initiative during the National Youth Service Corps (NYSC) aimed at raising awareness and promoting prevention strategies for health and HIV/AIDS.